JOIN OUR TEAM
Bring your innovative ideas to life and be a part of creating useful solutions for our everyday.
We are passionate about everyday solutions, and you will be too.
JOB DESCRIPTION
- Support Commercial team on the new product developments, from scratch to product finalization, work with R&D, Technical, Purchasing, Planning, QA and Production team, ensure all information are passed down the line before actual product launching.
- Customer-service, resolving problems, support to complete audits, identifying trend; determining sales system improvements and implementing changes.
- Prepare quarterly costings, align with the team and ensure approvals are obtained prior to the new quarter, according to stipulated timeline.
- Maintain and expand customer base by building and maintaining rapport with key customers; explore new customer opportunities.
- Follow up on customer complaints on quality issues with internal QA team.
- Prepare documentations for registration of current and new products with NPRA, updating documentation if there are any changes to the product registered.
- Track customer’s monthly collection and outstanding payments.
- To do market research and managing import/export issue.
- Any ad-hoc tasks as assigned by Management.
COMPETENCY REQUIREMENTS
Education Level
- Minimum Degree
- Preferable Degree in Business Studies / Administration / Management / Economics / Commerce or equivalent
Working Experience
- Minimum 3 – 5 years of experience in the OEM/ODM such as those has working experience as Customer Service / Sales Executive / Purchasing Executive / Accounts Manager.
Special Knowledge / Skill
- Knowledge in manufacturing environment especially in house care, personal care, skin care, cosmetic.
- Experience in export/import process and have worked in cosmetic industry is an added advantage.
- Sales oriented personality.